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Guidelines
Guidelines
In order to keep the Dubai Metro safe, clean and comfortable for all passengers, riders are expected to obey RTA rules. Failure to comply with any of these guidelines designed to protect the public will result in a fee as listed.

S.N. Rule Fines (AED)
1 Use of public transport means, facilities and services or to enter or leave the areas without the payment of specific tariffs. 200
2 Failure to disclose the unified card upon request 200
3 Use of other’s card 200
4 Use of an expired card 200
5 Use of an invalid card 200
6 Use of a fake card 500
7 Selling unified cards without obtaining a permit from RTA 200
8 Destroy, damage or tamper with the devices, equipments or seats of public transport means, facilities and public transport services. 500
9 Spit or litter, or perform any act that would contaminate public transport means, facilities and public transport services 200
10 Causing inconvenience to public transport means, facilities and public transport services users or causing discomfort to their well-being in any way 100
11 Smoking within public transports means or inside public transports facilities or services 200
12 Carrying hazardous/dangerous materials inside the public transport means and public transport facilities & services, including the sharp weapons or materials or inflammables. 200
13 Carrying hazardous/dangerous materials inside the public transport means and public transport facilities & services, including the sharp weapons or materials or inflammables. 200
14 Sale of goods within the public transport means, public transport facilities and services or promote any thing by any advertisement means. 200
15 Failure to comply with the instructions given by the RTA inspectors, or persons authorized by RTA. 200
16 Using elevators or automatic walkways in an improper manner. 100
17 Climbing or jumping on the public transports facilities and services 100
18 Using public transport facilities and public transport services, contrary to the instructions laid down by RTA through sign boards. 100
19 Enter in any prohibited area of the public transports means, facilities or services despite the presence of signs or indications of no entry. 100
20 Open the door of public transport means or leave/get down while moving in between stations or bus stops 100
21 Enter or sit in the places allocated to certain/specific categories 100
22 Escort animals within the public transport means, facilities and public transport services, except guide dogs for blind persons 100
23 Carry or use materials or equipment that could lead to inconvenience of other passengers or pose a threat to their safety. 100
24 Operate or use any security and safety tools or means, including the emergency exits other than in cases of emergency. 2000
25 Sleep in the passenger sheds or places where it is prohibited 300
26 Affect public transports bus driver by any act or conduct which would distract his attention or obstruct his vision while driving. 200
27 Stand or sit in any part of the public transports means, facilities or services not designed to do so. 100
28 Resting the feet on the seats 100
29 Eat and drink activities in prohibited areas 100
30 Park the vehicles in the parkings designed for rail users for more than 24 hours 100
31 Park the vehicles in the parkings designed for rail users for more than 48 hours 250
 
 
Virtual Metro
Dubai Metro

As a simulated 3D environment, the Virtual Metro is created to familiarize users with the Dubai Metro. Based on the four metro station themes of Fire, Water, Air and Earth, the game allows your character to explore, interact, and travel in and around lifelike versions of four of Dubai's Metro Stations using the trains that connect them.

 
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Video Trips
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The trip scenario videos showcase features of the Dubai Metro and the Integrated Public Transport System relevant to different segments of the metro users.

 
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Games
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A quiz based on the Dubai Metro facts and features. Play to tell us how much you know about the Metro …and learn some useful Dubai Metro trivia while you are at it!

 
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